Delete your account
Two ways to do it. Either one deletes everything.
In the app
- Open Account from the bottom bar.
- Tap Delete account.
- Confirm. You're signed out, and deletion starts right away.
By email
From the email address on your account, send a message to support@picflips.app with the subject "Delete my account". If you signed in with Apple using a hidden relay address, send it from the relay address or include the name on the account. We'll confirm within 7 days.
What gets deleted
- Your account and sign-in.
- Every show, deal, draft, photo, inventory item, cost, price and note you created.
- Your helper links. Snaps you took as a helper in someone else's show stay in that vendor's books, because the deal is theirs.
When
Deletion completes within 30 days, including from backups. Deleted data can't be recovered, so export anything you want to keep first (email us for a copy).
What we keep
- Apple and Google keep their own records of any purchases you made through them; we can't delete those.
- We keep what the law requires us to keep, such as basic billing records, for as long as it requires.
Cancel your subscription too
Deleting your account doesn't cancel an App Store or Google Play subscription. Cancel it in your store account settings, or it may renew.